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Banquet driver - Renaissance Doha City Center Hotel

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Safety and Security
* Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
* Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
* Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
* Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
* Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
* Complete appropriate safety training and certifications to perform work tasks.
* Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
* Maintain awareness of undesirable persons on property premises.

Policies and Procedures
* Follow company and department policies and procedures.
* Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
* Protect the privacy and security of guests and coworkers.
* Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
* Maintain confidentiality of proprietary materials and information.
* Perform other reasonable job duties as requested by Supervisors.

Guest Relations
* Address guests' service needs in a professional, positive, and timely manner.
* Assist other employees to ensure proper coverage and prompt guest service.
* Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
* Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.

Job Details

Date Posted:2013-01-07
Job Location:Doha, Qatar
Job Role:Support Services
Company Industry:Hospitality/Tourism/Travel

Preferred Candidate

Career Level:Mid Career

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