Access Officer - Qatar Foundation

Brief Posting Description

The Access Support Officer is responsible for the overseeing of the daily operations of the Circulation Desk. Materials are loaned and returned according to the policies of the Qatar National Library and this positions sees to it they are observed, along with other operational duties. This is a front-line position and will be one of the first people that the public will see in the library.

Detailed Description

 Implements the policies and procedures relating to the access of library resources
 Coordinates daily operational processes for the Circulation Desk Technicians
 Oversees the day-to-day operations dealing with circulation, shelving and stack maintenance of library materials
 Processes reserve requests
 Handles assigned aspects of inter-library loan, document delivery, and reciprocal borrowing programs
 Contributes to the resolution of user issues
 Enforces strict privacy procedures along with procedures to safeguard the QNL’s physical assets
 Supervises the work of the Circulation Desk Technicians
 Deliver training curricula and meets performance standards for that training
 Keep abreast of developments, trends, and issues regarding Access Services issues on all levels
 Monitors the book sorting system and reports any issues
 Participates in the setup of the new library facility on a front-line basis
 Leads and participates in programs to meet the reading, information, education, and research needs of the users
 Suggests improvements to the workflows regarding circulation and shelving
 Setup schedules for staffing of all public service points specifically assigned to the Access Services team
This position includes, but is not limited to, other duties as required and defined by the scope, purpose, and spirit of the institution and are not always indicative of the title and grade of the position.

Job Details

Preferred Candidate

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