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Operations Manager - Bounce Fitness

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Open Interviews:

- Sunday, 3rd December 2017,  12PM only
- Sunday, 3rd December 2017, 4PM only
- Monday, 4th December 2017,  4PM only
 
Location:
Ain Khalid Gate Clubhouse 1
Please RSVP which time you will attend and bring a printed copy of your Resume. Specific Instructions will be provided after your RSVP.
Responsibilities:
Manage the day to day operations and handles the associated responsibilities to ensure smooth operations in mobilizing new opportunities and operating existing programs that run in our residential compounds and schools.
Operations Management:
- Mobilize on new programs that we launch by coordinating schedules between our instructors and our clients
- Update program schedules each term across all locations and ensure schedule is confirmed
- Manage instructors and service providers effectively to ensure smooth operations across all locations
- Maintaining trainer database and client records to ensure all information is accurate
- Identify substitute/replacement instructors and trainers as needed for ongoing programs
- Coordinate new trainer onboarding process including identifying trainers, collecting documents, establish new hire files, schedule orientation and complete the onboarding process for all trainers
- Maintain contact database and CRM software
Assists with operational reporting/month end duties
 
Customer Service
- Handle communications including telephone calls and e-mail messages from trainers and clients and provide assistance and address questions and help resolve concerns
- Composes, prepares and proofreads correspondence with clients and trainers
- Liaise between client, trainer and management to ensure smooth customer service delivery

Job Details

Date Posted:2017-12-01
Job Location:Doha, Qatar
Job Role:Management
Company Industry:Other

Preferred Candidate

Career Level:Management

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