The Company:
Doha Marketing Services Company W.L.L. (DOMASCO), an overseas joint venture of the reputable UAE-based Al Futtaim Group, has been operating business in Qatar for 15 years and has sole distribution rights for Honda, Volvo cars and trucks, reputed brands of watches and electronics such as Raymond Weil, Casio and Sanyo as well as Yanmar marine engines in the country
Person:
We are looking to recruit and experienced Receptionistto work in Doha. Your role will include the following:
* Handle all incoming telephone communications, noting reasons for call and forwarding to relevant team members, subject to availability
* Provide excellent customer service as per company policy and procedures
* Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary
* Attend to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly
* Logging calls (including time, date and caller details)
* Maintain an up to date knowledge of personnel and procedures
* Deal with 'drop in' customers as quickly and proficiently as possible, by coordinating with employees and customers
Job Details
Date Posted: | 2013-05-29 |
Job Location: | Qatar |
Job Role: | Support Services |
Company Industry: | Administration |
Preferred Candidate
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